Business Development Manager - MFG, Rüti

Role Overview

Business Development Manager / Sales Manager (Senior level) responsible for driving new business, managing a portfolio of top accounts, and leading sales strategy and execution across multiple services. Key Responsibilities

Generate leads and develop relationships with key decision‑makers through meetings, conferences, partner contacts, and industry events. Conduct customer profiling, account planning, and set revenue and margin targets for assigned accounts. Develop and execute sales plans, including market development, proposal development, negotiation and closure, andMSA/contracting.Build and maintain account plans, relationship maps and track progress against an 18‑month growth plan. Collaborate with internal stakeholders (deliverability, finance, legal, marketing) to deliver winning proposals and ensure smooth hand‑over to delivery. Negotiate pricing, teaming agreements, and MSA terms with external partners.Maintain pipeline, win ratio, and revenue targets; provide regular reporting to Sales Head. Provide ongoing client relationship management, handle escalations, and identify opportunities for upsell. Guide and mentor a small team of BD professionals where applicable. Participate in organization‑wide initiatives and contribute to growth objectives.Education&Experience

Engineering graduate or non‑engineering graduate with a Master’s (MBA/CA) or relevant higher qualification. Minimum 11 years of overall experience (9 years for non‑engineering) with a proven track record in business development for a large IT / Service organization. Extended experience (14–16 years) demonstrates readiness for higher proficiency roles.Knowledge&Skills

Deep understanding of outsourcing business, cost and revenue drivers, and IT service architecture. Strong business‑case creation, financial analysis (IRR, NPV, ROCE) and data‑driven decision making. Excellent proposal&presentation skills, negotiation, conflict resolution, and commercial acumen. Effective communication, consulting approach, and networking abilities. Ability to build and manage cross‑functional teams and partnerships. Performance Measures

Revenue target and 18‑month revenue growth. Profitability, service line mix, number of new A/Cs opened. Pipeline quality (unqualified&qualified), win ratio. Client satisfaction scores (CSAT, ELF), payment collection (DSO). Account expansion metrics– new buying centers, service lines, and large deals. MSA closure time and MSA up‑to‑date status. Team engagement and mentoring outcomes. Additional Criteria for Higher Proficiency

Manage a larger portfolio and a team (ABDM/BDMs). Lead organization‑level initiatives and influence senior leadership.

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