Customer Service Executive, Zug

Community Associate (M/W) As a Community Associate, you represent Regus business centers and ensure outstanding customer service and day‑to‑day center operations.

Responsibilities Front Desk&Customer Management

Greeting customers and guests in our Business Center

Assist in proactive customer retention, satisfaction and resulting success within the business center

Administrative and Operational Support

Assist customers with their requests

General reception activities, such as processing mail, supervising the switchboard and procuring office materials

Coordinate daily cleaning performance and required center maintenance activities

Daily routines for opening and closing the business center

Set up office and conference rooms

Organization/coordination of events and community events

Center Management

Quality management and compliance with Regus standards

Profile

High self‑motivation and performance orientation, flexible and independent work

Diplomatic, tactful and calm when dealing with customer problems and escalations

Open to challenges and changes (can‑do mentality)

Very good knowledge of German/French and English, both written and spoken

Successfully completed vocational training (beginners also welcomed)

Preference to work for and with people

Well‑groomed external appearance is a matter of course

Strong communication skills and service‑oriented approach

Proficient in MS Office 365

Opportunities for Advancement We have developed a wide range of training programs to support your growth. Your ambition will determine where the journey takes you.

Apply Now Up to the challenge? Visit regus.com/careers

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