Global Director of Customer Support&Experience, Stäfa

Sonova Group is seeking a Director Customer Support in Zurich, Switzerland. This role is globally responsible for designing and improving the customer service framework. The Director will lead efforts in establishing global processes, drive a customer-centric culture, and enhance customer support scalability. Ideal candidates have a university degree and 8-10 years in customer service leadership with proven success in optimizing support models. Join Sonova in their mission for excellence in hearing solutions.#J-18808-Ljbffr