Sr. ICT Supporter, Saint Gallen

A leading pharmaceutical company based in St Gallen is looking for a Sr. ICT supporter.

Your Responsibilities

VIP Support for Management and Critical User Groups

Installation and Replacement of Network Components

Datacenter Support

Laptop and Desktop Staging&Deployment - Device staging, rollout, replacement of end-user hardware

Meeting Room Support - including AV setup and troubleshooting

Support for Windows 11 and Microsoft 365 environments

User onboarding&offboarding, including account setup and device preparation

Basic Network Troubleshooting (e.g., LAN issues, docking stations, Wi-Fi connectivity)

Support for laptops, desktops, mobile devices, and peripherals

Onsite Support for Global and Regional IT Teams&Facility

Coordination with Vendors&External Service Providers

Documentation

Participation in IT Projects&Certified Areas

Your Profile

Completed IT-related apprenticeship or equivalent experience (1st/2nd Level Support)

Strong knowledge of Windows 11 and Microsoft 365

Practical experience with end‑user hardware and device lifecycle processes

Customer focused attitude, strong communication skills, and a hands‑on mentality

many years of experience in onsite- and support enginnering

Self‑driven, reliable, and structured working approach

Good english and speaking any other language is a plus.

Its an urgent position, if you are intrested apply soon or can send me an email .

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