Housekeeping Supervisor - Six Senses Crans Montana, Crans-Montana

Duties and Responsibilities As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:

Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.

Demonstrate to Housekeeping hosts how to perform each task in the job description according to hotel service standard.

Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.

Monitor daily arrivals according to occupancy report in coordination with the Laundry and Housekeeping management.

Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.

Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

Strictly adhere to LQA standards and guest comments.

Qualifications

High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include MS Office– Word, Excel, PowerPoint and Outlook. Familiar with various hotel systems including POS, PMS and CRM platforms. Knowledge of hotel/resort policies on room allocation etc.

Fluent in English and French.

European or Swiss Passport.

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