Housekeeping Manager, Rheinfelden

Housekeeping Manager Responsibilities

Welcome guests on embarkation day and escort them to their staterooms.

Provide friendly, efficient, and professional service across all areas onboard.

Host and socialize with guests, handling special requests and reporting complaints to the Hotel Manager.

Ensure daily cleaning, setup, and service of staterooms following Uniworld and HACCP standards.

Maintain ship‑wide cleanliness, including flower arrangements and stateroom amenities.

Apply the“up serve” approach to enhance guest experience and support onboard revenue targets.

Organize and supervise cleaning of public areas and daily laundry duties for guests and crew.

Store and maintain housekeeping supplies and equipment; assist with inventories.

Train other departments on cleaning procedures when needed.

Qualifications and Requirements

Manage housekeeping supplies, uniforms, and equipment, including ordering, storage, and inventories.

Oversee quality of externally laundered items and report anomalies.

Organize, train, supervise, and empower your team to work independently.

Manage housekeeping operations to achieve revenue, cost, and guest satisfaction goals.

Organize work and time according to daily programs and events.

Ensure compliance with working‑hour regulations and maintain accurate records.

Strong leadership, team management, and organizational skills.

Actively participate in assigned learning activities, training sessions, and mandatory safety or emergency drills.

Contribute to ship preparation during end‑of‑season close‑down and start‑of‑season set‑up.

Demonstrate strong proficiency in English, both spoken and written.

Job Details

Work location

4310 Rheinfelden (AG)

Work load

100%

Employment start

Immediately

Employment duration

Permanent

Work form

Shift work, Sunday and holiday work, Night work

Qualification

Skilled

Work experience

More than 3 years

Education

Bachelor’s degree from a university or equivalent

English

Good oral and written knowledge

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