Senior Key Account Manager Travel Retail EMEA&Americas, Plan-les-Ouates

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in more than 90 countries worldwide, with a network of almost 5,000 retail locations. Within its portfolio of premium beauty brands that champion organicand natural ingredients are: L’Occitane en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife, ELEMIS, Sol de Janeiro and Vranjes Firenze.With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature.The L'OCCITANE Group is a certified B CorpTM. CONTEXT&MISSION

Travel Retail is one of the key strategic channels for L’Occitane Group. In order to accelerate the business development in

Travel Retail Europe , we are looking for a highly motivated

Senior Key Account Manager

to build stronger capabilities and expertise to define and implement an ambitious and innovative strategy around joint business planning with key accounts. The position is

based in Geneva

and reports to the

General Manager Travel Retail TR EMEA&Americas . MAIN RESPONSIBILITIES

1– COMMERCIAL AND OPERATIONAL MANAGEMENT

Define and implement a Key Account Strategy focused on sales development, profitability and retail excellence Accountable for the sales and profitability growth (P&L optimization) by building and delivering budget forecasts in line with the Group’s financial agenda&KPIs (SI, SO, investments, OP) Develop relationships and alliances with Key Accounts through strong collaborative planning and identifying opportunities for long term sustainable growth Negotiate commercial agreements (Terms&Conditions, pricing, indirect costs…), ensuring image and space requirements, merchandising and marketing plans Propose and execute strategic plans that would maximize business opportunities, growth, and profitability (HR structure, commercial conditions, distribution&clients’ assessment, assortment, marketing plans, pricing, CAPEX plan) Validate marketing plans and ensure that application is in line with brand guidelines Enforce a retail excellence mindset (best execution at point of sale : brand visibility, assortment, CAPEX, Beauty Hosts etc…) specifically within a defined Top Door strategy2– REPORTING AND ANALYZING

Monitor Sell-In (orders): follow up on expected monthly phasing, ensure commercial / marketing priorities (innovations, marketing…) Provide Sell-Out analysis ensuring PowerBI tool is updated regularly, compare to Retailer/Market trends, monitor competition and recommend action plans for growth Top Door strategy follow up and information sharingMonthly and quarterly reports including Sell-Out and Sell-In analysis for top management 3– TEAM MANAGEMENT

Management, coaching and motivation of a direct team comprised of one Commercial Executive, two Retail Managers and over twenty Beauty Advisors across the region Collaborate and coordinate projects across Operational and Global Marketing, Concept, Training, Finance and Customer Services 4– OTHERS

Trade Events: manage all industry-related events, trainings, seminars in the region HOW YOU CAN FIT

10 years or more experience including international experience An understanding and strong appreciation of the Travel Retail and Beauty Industry Fluent in English, French language would be a significant advantage. Other language skills are always welcome Excellent interpersonal, communication and leadership skillsProven and demonstrable negotiation skills and influencing skills Highly commercial with a deep understanding of premium brands A retail mindset with meticulous attention to detail Ability to coach, mentor and motivate with experience of people management Showing sense of initiative, being hands-on with an entrepreneurial spirit and organization effectivenessAppetite for change&challenges, and at ease in an international environment with remote&multicultural teams An ability to deal with ambiguity within a fluid and collaborative organisation WHAT WE OFFER

Working for a unique company, strongly committed towards the planet and the people (B Corp certification) Working with passionate colleagues coming from all over the world A unique culture centered around entrepreneurship, where everyone is expected to collaborate, experiment&move fast Internal mobility opportunities Monthly allocation&discount for store products Attractive Social Insurance coverage 5 weeks annual leave&3 extra days offered as public holidays Flexible and Hybrid Work environment Attractive Parental Leave Policy Public Transportation allowance PERMANENT CONTRACT STARTING DATE: ASAP TRAVEL REQUIREMENTS: up to 40% LOCATION: Geneva (Plan-les-Ouates), Switzerland RESIDENCE IN SWITZERLAND IS REQUIRED ONCE YOU START THE ROLE

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