Teamlead Service Management&Production (m/f/d), Ostermundigen

Who we are Mastering the RF spectrum

– Symlab AG was founded in 2016 and is growing steadily in the development and production of equipment such as jammers, receivers, transmitters, monitoring and classification devices, radio direction finders and antidrone equipment. Symlab AG, headquartered in Freienbach, is a subsidiary of GlobalClearance Solutions AG, which eliminates explosive threats and enables the reconstruction of war‑torn regions. For our

Symlab Team in Ostermundigen

we are looking for you immediately or upon availability in an 100% capacity.

Your Responsibilities Service Management

Responsibility for technical customer support (remote and on‑site) in the areas of high‑frequency technology, communications engineering, and RF systems

Coordination of maintenance, repairs, and field service

Ensuring and further developing SLAs, ticketing, and service processes

Organization of spare parts, inventory, and logistics

Conducting technical training sessions at customer sites (domestic&international)

Building and maintaining long‑term customer relationships

Ensuring documentation integrity and compliance with all service processes

Production Management

Operational management of electronic production and integration (6 employees)

Planning and coordinating production processes, resources, and delivery schedules

Responsibility for continuous process optimization

Maintenance and further development of manufacturing and QA documentation

Your Profile

In-depth expertise in communications and radio frequency (RF) technology

Experience in service/field support and in the production of electronic products

Ability to lead teams and work in an interdisciplinary environment

Strong communication skills, ability to work in a team, and the ability to actively engage with others

Structured, conscientious, and solution‑oriented approach to work

Very good German and English skills (French or Arabic: a plus)

Enjoyment of a role with broad interfaces to development, service, production, purchasing, and sales

We offer you The opportunity to play an active and meaningful role in shaping the future of our globally active company and to develop yourself within the company. Flat hierarchies, a pleasant working atmosphere, flexible working hours and workplace regulations as well as attractive compensation is what sets us apart.

Your Location Operations Symlab AG Güterstrasse 7 3072 Ostermundingen Switzerland

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