Customer Insights Intern, Zürich (Kreis 11)

About the Role We are looking for a curious, analytical, and proactive early‑career talent who is eager to learn and develop a strong understanding of customers. In this role, you will support processes and initiatives designed to embed customer insights more deeply across the organization and help teams make more informed, data‑driven decisions. This is an excellent opportunity for a recent graduate to gain hands‑on experience in analytics, customer research, and stakeholder collaboration within an international business environment.What You Will Do

Analyze customer‑related data to identify trends, patterns, and actionable insights Support surveys, feedback collection, qualitative analysis, and sentiment analysis Prepare clear summaries, dashboards, presentations, and visualizations for stakeholders Help improve awareness and usage of internally availablecustomer insight resourcesCollaborate with cross‑functional teams to understand business priorities and connect them with relevant insights Support projects related to customer experience improvement and commercial effectiveness Contribute to KPI development, including Customer Lifetime Value (CLV) and related metrics Assist with ad hoc market research, reporting, and business analysis requests

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