Telecom OSS/BSS Engineer / Full Stack Developer (Amdocs …, Zürich (Kreis 11)

Role Summary

We are looking for a

Telecom OSS/BSS professional

with hands‑on experience in

Amdocs Cramer

and

Amdocs Clarify (Smart Client) , strong

Identity&Access Management (IAM)

understanding, and solid

Java full stack

capabilities. The ideal candidate will work on telecom service/product fulfilment and assurance use‑cases, integrating OSS/BSS platforms with enterprise systems using modern integration patterns (

GraphQL, REST, SOAP, Kafka ).

Sunrise environment experience

is a strong plus.

Key Responsibilities Telecom OSS/BSS&Amdocs

Work on

OSS/BSS domain

processes (service provisioning, inventory, order-to-activate, trouble-to-resolve, customer care flows).

Configure/customize

Amdocs Cramer

for

service/resource inventory

modeling and lifecycle operations.

Support and enhance

Amdocs Clarify (Smart Client)

flows for customer service, case/ticket handling, and operational support.

Perform impact analysis and support release planning for Cramer/Clarify changes (enhancements, fixes, migrations).

IAM (Identity&Access Management)

Collaborate with security teams to implement and validate

IAM controls : authentication, authorization, roles/entitlements, access reviews.

Ensure applications comply with access policies (least privilege), and support integration with enterprise IAM tools (as applicable).

Develop and maintain backend services using

Java + Spring Boot .

Build UI components using

React

where required.

Implement APIs and integrations using:

GraphQL

(Spring Boot with GraphQL)

REST Web Services

SOAP Web Services

Apache Kafka

for event-based messaging and decoupled integrations

Apply engineering best practices: code reviews, unit testing, CI/CD collaboration, observability/logging, and performance tuning.

Delivery&Collaboration

Work in Agile delivery (Scrum/SAFe), participate in sprint ceremonies, estimation, planning, and release readiness.

Coordinate with cross-functional teams (Product Owners, Architects, DevOps, QA, Security, Operations).

Create/update technical documentation and support knowledge transfer.

Required Skills&Qualifications (Must Have)

Telecom OSS/BSS domain knowledge

(basic/working proficiency as minimum)

Identity and Access Management (IAM)

concepts and implementation exposure

Java

full stack experience including:

React

Spring Boot

GraphQL

(Spring Boot + GraphQL)

SOAP&REST web services

Strong communication and stakeholder coordination skills

Good to Have / Added Advantage

Exposure to telecom inventory, service activation, orchestration, fault/ticketing ecosystems

Experience with microservices architecture and API gateway patterns

Familiarity with DevOps/CI-CD tools and automated testing practices

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