Security Operations Engineer (client-facing Zürich), Zürich (Kreis 11)

As part of the Kudelski Security’s Managed Detection and Response (MDR) department, the Security Engineer is responsible for delivering to our clients customized MDR services experience which complements its standard service offering. He will be the privileged liaison between the client and the Cyber Fusion Center for all security operations matter. He will be interacting intensively within the Cyber Fusion Center and with the client staff.If you: Are passionate about cybersecurity and are constantly developing your knowledge Are customer oriented and highly motivated by providing excellent client satisfaction Are at ease in a fast-paced environment and able to get out of your comfort zone Are a self-driven technology professional familiar with Security OperationsThis position could be for you. Please submit your CV in English. Responsibilities

Threat Monitoring

Be the main point of contact of the Cyber Fusion Center at the client’s side Support standard Cyber Fusion Center activities such as threat Monitoring, security service management, endpoint detection and Response, vulnerability scanning services) Investigate/Remediate incident escalated by the Cyber Fusion Center or Client’s internal unitsWrite specific incident response playbooks for the Client Define, test, deploy or perform specific use cases and correlation rule, threat hunting activities and threat intelligence activities for the client Service improvement

Perform rules tuning of client SIEM in operation Support rules factory programs in improving the global set of detection Qualify, analyze, and provide recommendations for new standard data source requests Support Product teams to build best new services to fit with Operations capabilities Contribute to client’s security projectsImplement new tools or scripts to increase security operations’ efficiency General Responsibilities

Take responsibility for customer satisfaction and overall success of managed services. Recommend improvements for Standard Operating Procedures Propose enhancement of tools and workflow Document actions in tickets to effectively communicate information internally and to customers. Adhere to policies, procedures, and security best practices.This role involves: Being able to integrate and build trust with the client’s team and to work in the client’s environment. Being at ease working with different teams both in Kudelski Security and in the client’s environment Your aim is to play an active role in helping Kudelski Security to provide clients with the best experience through their journey into our Managed Detection and Response Service and help them reduce their security visibility gaps and improve their security posture.Profile

You have: Minimum 3 years’ experience in information security, particularly in cyber operations Knowledge of incident response processes (detection, triage, incident analysis, remediation and reporting) Experience with the following technologies:

SOAR/SOAR ,

EDR/NGAV, Vulnerability Scanning, Managed Attacker Deception Experience reviewing and analyzing log data, network packets captures Strong knowledge of Windows/Linux OS, network protocols, scripting languages Good knowledge of cloud computing infrastructures and platforms An excellent knowledge of the security landscape and different security visibility solutions (SIEM based visibility vs EDR)Professional proficiency in German (minimum B1 level) and English

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