Customer Engineer, Platform, Retail, Travel and Logistics …, Zürich (Kreis 11)

Customer Engineer, Platform, Retail, Travel and Logistics (German)

Bachelor's degree or equivalent practical experience.

4 years of experience with cloud native architecture in a customer-facing or support role.

Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Ability to communicate in German fluently, to support clients in the region.

Preferred qualifications:

Experience promoting technical solutions in one or more of the following, such as infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.

Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).

Experience building technical strategies to uncover new workloads with customers.

Experience migrating applications and services to cloud platforms.

Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).

About the job As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs‑of‑concepts and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use the presentation skills to engage with technical and business leaders, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing and winning new business workloads and driving adoption within existing ones. You will have knowledge of technical expertise spanning infrastructure modernization, application modernization, data analytics and more. You will blend businessexpertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting business motions.

Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.

Architect cross‑pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.

Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.

Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

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