Project Manager (PM) - SAP Academy for Services&Consulting …, Zürich (Kreis 11)

Project Manager (PM)– SAP Academy for Services&Consulting– Switzerland (Hybrid) As a Project Manager (PM) you will develop into a trusted advisor in the delivery of SAP software and services, working closely with project managers and delivery leads to ensure successful execution. You’ll have direct experience in project coordination, financial forecasting, and backlog management, while tracking and communicating key project metrics to both SAP and customer stakeholders. You are a key player in driving operational excellence and supporting the seamless delivery of customer engagements.

Responsibilities

Leads customer engagement and monitors budget and spend.

Oversees the project from initiation through delivery.

Coordinates cross‑functional activities to ensure delivery on schedule and within budget.

Establishes trusted advisor relationships with strategic customers and actively manages executive‑level stakeholders across LOB and IT.

Drives the governance process in alignment with all stakeholders, including customers, SAP, and partners.

What you’ll do

Successfully complete a structured 12‑month learn‑and‑apply academy program.

Participate in classroom learning, simulations, and real‑customer engagement scenarios.

Accountable for delivering outcomes for assigned sub‑projects.

Works independently within defined policies, processes, and scope of responsibility.

Contributes to key milestones across projects of moderate complexity.

Collaborates effectively while managing work independently as needed.

Provides regular, clear status updates to managers or project leads.

Applies strong technical competence using relevant tools, procedures, and programming languages.

Enhances existing systems and processes through sound decisions and solutions.

Builds collaborative relationships and communicates clearly, timely, and constructively across functions.

Expectations and Tasks

Drives project implementation through successful client acceptance.

Leads all phases of the project lifecycle from initiation to closure.

Collaborates with customers, partners, and SAP leadership to manage and deliver projects effectively.

Serves as a trusted partner to assigned customers, managing long‑term engagements holistically.

Ensures high levels of customer satisfaction across managed projects.

What You Bring

Bachelor’s or Master’s degree in STEM or Business.

1–3 years’ customer‑facing experience (consulting, project delivery or related roles).

Proficient in Microsoft Excel (or comparable tools) with an analytical, detail‑oriented mindset and experience managing data‑driven reporting.

A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.

Strong problem‑solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.

Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.

A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.

Demonstrated project management experience or training; familiarity with SAP Activate, Agile methods, MS Project, Jira or equivalent tools.

Experience with risk management, budget/resource allocation, and coordinating multi‑party delivery teams.

PMP, PRINCE2, or Agile certifications are a plus.

Proficiency in English to engage with our global network.

Meet your team The Project Manager is a core role within SAP Customer Services&Delivery and works closely with account teams and service delivery organizations to ensure customers achieve measurable outcomes from their SAP investments.

The role collaborates with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams to provide a coordinated, outcome‑driven customer experience.

Equal Employment Opportunity Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor. Any violation of these guidelines may result in disqualification from the hiring process.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: .

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