Field Service Engineer Thermal, Neuhausen

About Vertiv Vertiv is a global leader in solutions for critical digital infrastructure– specifically for data centers, communication networks, and industrial applications. With over 32,000 employees in more than 130 countries, we ensure the availability, efficiency, and sustainability of digital systems worldwide. Our portfolio includes precision cooling, uninterruptible power supplies (UPS), power distribution, monitoring, and edge solutions – particularly for data centers, industrial facilities, and mission critical IT infrastructures. With innovative technology, global presence, and strong service expertise, we create tailored solutions for a digital world that never sleeps.

Job Description Service Engineer Thermal (Field Service)

Full-time

Travel Required: 95%

Position Overview We are looking for a Service Engineer Thermal (m/f/d) responsible for the maintenance, servicing, troubleshooting, and commissioning of complex refrigeration and air conditioning systems. The focus is on independent on-site work at customer locations while maintaining high quality and safety standards.

Your Responsibilities

Technical Operations

– Perform maintenance, servicing, and repair of refrigeration and air conditioning systems (e.g., split, VRF, precision cooling, and chilled water systems) directly at customer sites.

Troubleshooting&Emergency Response

– When systems are not running smoothly, identify the cause and fix it. Participate in rotating on‑call service to ensure fast solutions.

Commissioning of New Systems

– Bring new systems online, conduct functional tests, and explain key operating elements to customers.

Safety&Quality

– Work according to clear EHS guidelines, handle refrigerants safely, and comply with all regulations professionally and responsibly.

Customer Contact&Consultation

– Serve as the customer’s face: friendly, competent, and solution‑oriented. Provide feedback on system conditions and support technical inquiries.

Documentation&Digital Reporting

– Use mobile tools to document assignments cleanly and efficiently, providing clear, complete, and reliable feedback to the team.

What You Bring

Completed vocational training in refrigeration, HVAC, or ventilation technology, or an equivalent qualification.

Professional experience in technical field service is an advantage– career starters with a willingness to learn are also welcome.

Certified expertise for refrigerants according to F‑Gas Regulation (Category I).

Valid driver’s license (Class B).

Independent, structured work approach and enjoyment of direct customer contact.

Willingness to travel&participate in on‑call duty.

Good German language skills (written and spoken) and basic English for communication with international colleagues, documentation, and systems.

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