Ecommerce Merchandising Specialist, Mendrisio

We are looking for a

E-commerce Merchandising Specialist

to join the

E-commerce team , with the goal of supporting the management and optimization of the online assortment, contributing to commercial performance and delivering an excellent user experience across the digital channel.

The role will work closely with the

Merchandising, CRM, and Marketing teams , ensuring a consistent and elevated online product presentation in line with the brand’s luxury positioning.

Key Responsibilities

Manage and update the

online assortment

on the e-commerce platform, ensuring accuracy and completeness of product catalog, categories, and attributes

Support

online visual merchandising

activities, including product placement across listing pages, landing pages, and site navigation

Monitor commercial performance through key KPIs such as

conversion rate, AOV, sell-through, stock coverage, and category/product performance

Analyze sales data and user behavior to identify opportunities for optimizing assortment and customer journey

Collaborate with

Merchandising, CRM, Marketing, and Content teams

to ensure alignment on launches, collection highlights, seasonality, and product storytelling

Ensure the quality of online product content (images, descriptions, attributes, cross-selling / up-selling)

Prepare regular reports on e-commerce merchandising performance, providing insights and actionable recommendations

Requirements

3–5 years of experience

in e-commerce merchandising, digital merchandising, or related roles, preferably within

fashion / luxury / premium

environments

Strong understanding of key e-commerce KPIs and performance metrics

Familiarity with e-commerce platforms or product catalog management tools

Advanced knowledge of

Excel

and experience with reporting and analytics tools

Strong aesthetic sensitivity and attention to detail, aligned with luxury standards

Analytical mindset, precision, and ability to work cross-functionally

Good command of English

Knowledge of tools such as

Google Analytics, Adobe Commerce, Shopify, or similar

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