CS Specialist ( Maternity Cover), Mendrisio
CS Specialist ( Maternity Cover), Mendrisio
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Mendrisio, Schweiz
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Aufgegeben: vor weniger als einem Monat
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Merken
Anzeigentext
For a maternity cover, we are looking for a highly motivated
CS Specialist
to join our team as Back Office&Customer Services.
In this role you will be the main point of contact for our business and suppliers, ensuring clear and effective communication. You will work closely with internal teams to resolve any issues that may arise, contributing to the satisfaction of our partners and the success of the company. You are organised, customer-oriented and with excellent language skills in English and possibly in French, German and Spanish.
Responsibilities
Management of daily request as handle complains, back office activities, data entry, document registration and management of daily operations.
Customer service and support, responding to customer requests and questions by phone, email or chat in order to proactively resolve any issues related to orders or deliveries
Monitor and update supplier information in the company’s management system
Analysis of data to create internal reports that can ensure a better understanding of the business and possible ways of improvement
Collaboration with other departments to ensure effective communication and efficient workflow
Requirements
Experience in this role
Fluent knowledge of the English language. Knowledge of a second language such as French, German and Spanish will be an added advantage.
Excellent communication and interpersonal skills.
Accuracy and attention to detail
Ability to work independently and in a team
Customer orientation and problem-solving
Solid computer skills and knowledge of office applications, especially Excel
#J-18808-Ljbffr
CS Specialist
to join our team as Back Office&Customer Services.
In this role you will be the main point of contact for our business and suppliers, ensuring clear and effective communication. You will work closely with internal teams to resolve any issues that may arise, contributing to the satisfaction of our partners and the success of the company. You are organised, customer-oriented and with excellent language skills in English and possibly in French, German and Spanish.
Responsibilities
Management of daily request as handle complains, back office activities, data entry, document registration and management of daily operations.
Customer service and support, responding to customer requests and questions by phone, email or chat in order to proactively resolve any issues related to orders or deliveries
Monitor and update supplier information in the company’s management system
Analysis of data to create internal reports that can ensure a better understanding of the business and possible ways of improvement
Collaboration with other departments to ensure effective communication and efficient workflow
Requirements
Experience in this role
Fluent knowledge of the English language. Knowledge of a second language such as French, German and Spanish will be an added advantage.
Excellent communication and interpersonal skills.
Accuracy and attention to detail
Ability to work independently and in a team
Customer orientation and problem-solving
Solid computer skills and knowledge of office applications, especially Excel
#J-18808-Ljbffr
Highlights
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FirmennameC.P. Company
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JobtitelCS Specialist ( Maternity Cover)
Sicherheitstipps
Bei einer sofortige Zusage ohne persönliches Bewerbungsgespräch sollte Sie misstrauisch werden.
Weitere Informationen zur Anzeige
Die Anzeige CS Specialist ( Maternity Cover) wurde bei Locanto in der Rubrik Mendrisio IT, EDV, Telekommunikation veröffentlicht.
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