Quality Engineer, Mendrisio

A leading EMS company based in Switzerland is seeking a

Quality Engineer . The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers, ensuring effective management of non-conformities and the definition of corrective and preventive actions. Main Responsibilities

Manage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfaction Analyze customer-reported non-conformities, identify root causes, and define corrective actions. (8D, 5 Why, Ishikawa, etc.) Be responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycleCoordinate continuous improvement activities and contribute to the reduction of customer complaints Manage customer audits and participate in the execution of internal audit Mandatory Requirements

Degree in Engineering or diploma in electronics/mechanical field ISO 9001:2015 Auditor certification In-depth knowledge of ISO 9001:2015 standard Experience in Lean Manufacturing and Six Sigma IPC-A-610 certification Strong problem-solving skills, customer-oriented mindset, and team-working attitudeAbility to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approach Excellent written and spoken Italian and English

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