Office Manager&ESG Champion, Grancia

Company Description Globus Travel Services, based in Switzerland, supports the Globus family of brands with essential administrative, operational, and other support services. These efforts ensure global operations run smoothly behind the scenes. The Globus family includes premium guided tours, affordable travel experiences with Cosmos, river cruises with Avalon Waterways, and independent travel planning with Globus. We are driven by passion and uphold values of accountability, courage, collaboration, integrity, and service.

Role Description This is a full-time, on-site role located in Lugano for an Office Manager&ESG Champion.

This role provides efficient administrative and front-desk support, ensuring smooth communication between the organization, its employees and visitors.

In addition, the role acts as local ESG Champion, supporting the Head of Sustainability in Lugano and contributing to the development and implementation of sustainability initiatives at GTS.

Main Responsibilities Office Management&Reception

Manage front desk activities, welcome visitors and handle incoming calls

Support scheduling of meetings, appointments and travel arrangements (flights, transfers and parking bookings)

Ensure meeting rooms are adequately prepared and ready for the scheduled meetings

Prepare and manage correspondence, reports and documents

Maintain filing systems and ensure records are accurate and up to date

Provide administrative support to executives and local teams

Prepare shipments for couriers, track deliveries and verify invoices

Manage office supplies and liaise with vendors when necessary

Welcome new hires and ensure their workstation is fully set up for their first day

ESG&Sustainability

Support the Head of Sustainability in local ESG initiatives

Facilitate the GTS ESG Team and coordinate sustainability projects and initiatives, aimed at protecting the planet, the places and the people (i.e. clean-up days, give back to the community, etc.)

Act as ESG advocate by preparing and delivering presentations to colleagues

Provide reporting directly to the Head of Sustainability, ensuring clear visibility on local initiatives and progress

Engage in alignment calls with other local Sustainability Champions and global teams to support coordination and knowledge sharing across regions

Ensure clear planning, timely execution and follow-up of agreed actions

Be responsible for local ESG data collection, measurement and reporting

Requirements

Good knowledge of MS Office Suite (Word, Excel, PowerPoint, Outlook)

Strong calendar and email management skills

Basic knowledge of bookkeeping or expense tracking

Good knowledge of

Italian ,

English, German . French is considered a plus.

Strong organizational, decision-making and problem-solving skills

Excellent communication, teamwork and presentation abilities

Ability to manage projects independently and deliver end-to-end solutions

High attention to detail and reliability

Passionate about sustainability

Open-minded, patient and curious

Energetic, resilient and proactive

#J-18808-Ljbffr