Business Development&Sales Operations, Lugano

Artificialy is an AI company based in Switzerland, with offices in Lugano and Zurich. We design and deliver AI solutions that are impactful, transparent, and tailored to real-world industry needs.

Founded in 2020 by pioneers with over 40 years of combined experience in the field, our team brings together talented engineers, physicists, and mathematicians from across Europe. We are driven by curiosity, technical excellence, and a shared ambition to build AI systems that make a tangible difference.

Business Development&Sales Operations

profile to drive commercial growth and bring structure and momentum to our sales activities.

In this role, you will work closely with our Sales Engineers and technical teams, contributing hands‑on to deals while improving how we manage pipeline, clients and overall sales performance.

You will play a key role in bridging commercial execution and operational excellence, supporting both new business development and the growth of existing clients.

Key Responsibilities Sales Support

Work side by side with Sales Engineers from first meeting through contract signature

Support the structuring of proposals, contracts and commercial models

Proactively follow up on opportunities and push deals forward, especially in post‑proposal phases

Client Growth

Structure and improve how we manage and grow existing clients

Implement regular touchpoints and identify new opportunities within current accounts

Contribute to improving overall sales performance

New Business Development

Identify new business opportunities by industry and geography

Build and execute outbound, reactivation and referral initiatives

Support outreach activities and lead qualification

Collaborate with marketing to improve campaign effectiveness and conversion into sales

Pipeline&Sales Operations

Own and manage the CRM (HubSpot): keep the pipeline updated, flag stalled deals, maintain data quality

Monitor and improve conversion rates across stages and flag bottlenecks

Build reports and dashboards to give the team visibility on sales performance

What We’re Looking For

5+ years of experience in B2B sales (tech, SaaS, or consulting environments)

Bachelor’s degree in Business Administration, Economics, or similar

Proven experience closing complex deals

Strong experience with CRM tools (HubSpot is a plus)

Comfortable working in close collaboration with technical teams

Fluency in Italian and English (min C1)

German and/or French is a plus

You’re a great fit if

You naturally follow up and push for decisions

You bring structure without adding unnecessary complexity

You love technology and especially AI

What We Offer

Full-time permanent contract

Competitive compensation and growth opportunities

Possibility to work from home (1 day per week)

A stimulating scientific environment with an informal working atmosphere

Ongoing training, mentoring, and close collaboration with cutting‑edge research teams

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