IT Onsite Support - Horgen

Working at Schneider Electric: IMPACT starts with us: We offer our customers around the world digital energy and automation solutions so that energy and resources can be optimally utilized. This is real teamwork and only possible thanks to the commitment of all our great employees. At Schneider Electric, we work together every day to build a more sustainable future - maybe soon with you? Apply today and become an IMPACT Maker at Schneider Electric!

Your Role: We are seeking an experienced IT Onsite Support Specialist primarily based at our Horgen location. In this role, you will provide hands‑on IT support for workplace and infrastructure services, including network connectivity. You will also be

available to travel on demand

to our other SE sites to ensure seamless IT operations across multiple locations.

All the important information at a glance:

Where? Horgen

Additional trips to: Baden, Guemligen, Ittigen, Crissier

Duration: Permanent position

Vacation: at least 5 weeks

Weekly hours: 40 hours

Our Offer:

Join a growing company with a strong industry reputation and recognized leadership in energy services

Be part of an entrepreneurial organization with an inclusive corporate culture and collaborative team environment

Enjoy a competitive salary, bonus opportunities, and excellent benefits

Access career development and international growth opportunities within Schneider Electric

Your IMPACT:

Deliver competent and customer‑focused

2nd‑level support

for users

on‑site

and at

other locations when required , proactively identifying IT‑related issues and ensuring effective resolution

Manage and document incidents and service requests using our ticketing system (ServiceNow)

Prepare and deploy IT equipment, including regular PC refresh cycles, ensuring compliance with company policies and accurate asset tracking

Provide‘Hands&Eyes’ support for central service teams, particularly for servers, networking, and connectivity

Support technical operations during key events such as annual meetings, board sessions, and training sessions

Contribute to continuous improvement of IT service processes by reviewing workflows and implementing best practices

Your Profile:

Completed IT apprenticeship or equivalent qualification

Several years of experience in end‑user support

Solid knowledge of Windows operating systems, Microsoft 365, SharePoint, OneDrive, Teams, Android, and iOS

Knowledge of SCCM, MS Intune, and Active Directory

Strong service orientation and good consulting skills

Initiative, autonomous, and solution‑oriented working style

Mobility

and a

valid Class B driver’s license

(occasional travel required)

Fluent in German, good English skills; French would be an asset

Schneider Electric (Schweiz) AG

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