Processing Assistant - DMV2, Fully

Description

Support the MLO/Loan Processor with all aspects of loan processing, including verification procedures; uploading documents to the appropriate Encompass placeholders upon receipt; ordering payoff information; obtaining case numbers and subordinations; completing Data Verify; and executing 4506T requests. Assist with collection of required loan documentation from borrowers, such as appraisal, USPS, title work, 4506T, flood certification, homeowner’s insurance, verification of employment, verification of rent, verification of deposit. Complete HMDA, Statement of Denial.

Provide excellent customer service to both internal and external customers. Respond promptly to internal and external customer needs. Respond to requests for service and assistance. Meet commitments. Solicit feedback to improve service.

Additional tasks and responsibilities Requirements Job Requirements Broad Knowledge&Experience Administrative assistance, clerical, and customer service knowledge and experience.

Above Average Skills Teamwork and productivity skills.

Demonstrated Ability P/C computer skills with solid understanding of MS Office.

General Knowledge Administrative practices and procedures.

Education&Experience Degree or Equivalent High School diploma or equivalent required.

Years’ Experience Two years’ experience is required.

Work Environment Physical Demands Office environment; Daily computer usage requires close vision. Regular attendance is required, regardless of work location.

Work Conditions Fast-paced, high-volume activities.

Temperament To succeed in this position, high attention to detail and organization, amidst fast changing environment, is a must.

Salary Description $50K-60K annually + bonus

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