Business Analyst - Data&Insights, Fully

About Payliance Founded in 2007, Payliance is a trusted leader in payments processing, serving businesses across lending, e-commerce, and collections industries. With over $63 billion processed annually, Payliance supports more than 40,000 merchant locations and over 350 lending clients, enabling them to streamline payment acceptance, reduce costs, and mitigate fraud risks.

Our Payments-as-a-Service platform processes over 162 million transactions annually, ensuring secure and reliable payment processing. With more than 20 years of industry expertise, Payliance supports Automated Clearing House (ACH), Credit/Debit Cards, Real-Time Payments (RTP), Remote Created Checks (RCC), and more and integrates with leading Loan Management Systems.

Backed by Serent Capital, a growth-focused private equity firm, Payliance continues to drive innovation and deliver measurable value to its clients.

About The Role We are looking for an analyst who can take messy, incomplete data and turn it into clear, actionable business insights, primarily using Excel, BI, and database query tools. You’ll work directly with business leaders to answer ambiguous questions, identify what’s driving performance, and help guide decisions. This role will focus on pulling together data across systems, building reliable reporting, and turning repeated asks into scalable outputs that improve visibilityand speed of decision‑making.

This is a builder role in a growing company. The right person can work independently, deal with imperfect data, and help create structure where it does not yet fully exist.

What You’ll Do

Analyze business performance to identify trends, drivers, and anomalies

Translate raw data into clear, concise insights for non‑technical stakeholders

Build structured, repeatable analyses in Excel from imperfect and fragmented data

Partner directly with leaders across operations, sales, and finance to frame problems and guide decisions

Turn ambiguous questions into clear analytical approaches and outputs

Create simple, scalable outputs for recurring business questions

Present findings in a way that drives action—​not just awareness

Equal Employment Opportunity Payliance is an equal opportunity employer. We value diversity and strive to create an inclusive workplace for everyone. Discrimination or harassment of any kind—based on race, color, sex, religion, sexual orientation, gender identity, national origin, age, disability, genetic information, or pregnancy—is not tolerated. We also ensure that qualified individuals with disabilities are treated fairly in all aspects of employment. Reasonable accommodationsare available throughout the application and employment process. If you need an accommodation, please contact Human Resources.

Requirements What You’ll Bring

3–7 years of experience in business analytics, strategy, operations, or similar roles

Advanced Excel skills, including:

Complex formulas, lookups, and pivot tables

Structuring raw data into usable formats

Building clear, executive‑ready outputs

Strong ability to take ambiguous problems and produce clear, practical answers

Experience working directly with business stakeholders (not just fulfilling requests)

Solid SQL skills (enough to pull, validate, and explore data independently)

Familiarity with tools like Tableau or Power BI

Strong communication skills—you can simplify complex findings into clear takeaways

Nice-to-Have

Experience in fintech, payments, or a similarly complex operating environment

What Success Looks Like

Business leaders get fast, clear answers to important questions

Data is translated into decisions—not just reports

Repeated questions are turned into simple, reliable analyses

The business gains better visibility into performance drivers and risks

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