Assistant Front Office Manager (m/w/d), Sankt Moritz-Bad

People at 1800m above sea level are shaping the Luxury Mountain Travel. Our dynamic and international community offers our guests smart Luxury for an inimitable holiday experience. As a member of the Luxury Kulm Group you are part of the key to our success. Together, we make every stay deeply inspiring, unique and distinctive. And as such, we embrace our culture: understated luxury, inspiration, and a life experience. Together, we make it happen. This is your chance to be a member of our shaping culture:This is what you move with us

Leadership&Partnership: You confidently represent the Front Office Manager and work together to ensure seamless operations at the highest level. The Guest Journey: From a warm welcome to a smooth check-out, you ensure our guests' stay is truly unforgettable. Knowledge Sharing: You contribute your expertise through staff training and performance reviews, while maintaining clear and professional communication with all other departments.Point of Contact: You serve as the primary contact for our guests—competent, proactive, and solution-oriented at all times. Administrative Excellence: You are responsible for statistics and month-end closings, ensuring strict adherence to LHW, Forbes, and Kulm standards. Guest Experience: With your profound knowledge of the hotel and the local region, you inspire our guests and guarantee a unique, world-class experience.This is you

Education&Experience: You hold a degree in hospitality or business, with at least 3 years of experience in the 5-star luxury hotel segment. Leadership Skills: You possess proven leadership experience and a genuine passion for delivering exceptional service. Personality: You have a sophisticated appearance, a true host’s heart, and find joy in personal guest interaction.Languages: Must-have: Native or bilingual fluency in German and excellent English. Additional languages are a distinct advantage. Start Date: Available from June; we offer both 10-month seasonal or permanent year-round positions. At Kulm Group, our employees are the heart of our success. We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.

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