Account Manager, Mex

About the role As the Junior Account Manager for TuStreams, you will serve as the primary liaison between TuStreams labels, artist managers, and WMG global teams. You will manage the daily operations of the "Tower of Control," triage high‑priority issues, resolve royalty and rights disputes, and advise on release strategy while translating data insights into actionable plans.

Responsibilities

Act as the primary point of contact for label partners and internal WMG teams.

Lead daily operations of the digital supply chain, handling content delivery and platform logistics issues.

Collaborate with Royalties and Business Affairs to investigate payment discrepancies and resolve copyright disputes.

Continuously refine internal processes to reduce friction between creative partners and operational teams.

Lead set‑up meetings for key releases, advising on optimal single/album rollout schedules and DSP best practices.

Analyze sales and streaming data to identify trends and convert metrics into strategic release plans.

Educate partners on emerging trends in music consumption and new tools to maximize digital presence.

Qualifications

3–5+ years of experience in label management, music distribution, or product management.

Firm grasp of music publishing, copyright law, and digital metadata/royalties flows.

Skilled at interpreting streaming and social metrics to develop practical release strategies.

Excellent communication skills with the ability to maintain trust among artists, managers, and corporate stakeholders.

Highly organized, detail‑oriented, and able to manage project budgets and complex timelines under pressure.

Strong knowledge of digital media and its influence on popular culture.

High emotional intelligence to build and sustain high‑trust relationships.

Bilingual proficiency in English and Spanish.

Preferred Knowledge

Experience in Latin and Mexican music markets.

Understanding of DSP backend platforms such as Spotify for Artists and Apple Music for Artists.

Bachelor’s Degree or equivalent experience in music or entertainment industry.

EEO Statement WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal‑opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender identity or gender expression, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.

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