Field Service Expert (Flying Doctor), Biel/Bienne

Coordination and execution of service assignments for our Mikron Mill milling machines and StepTec spindles

Creation of service reports

Analysis and diagnosis of recurring error patterns and determination of causes in close cooperation with the development and assembly departments

Creation of advanced PLC software diagnostics and detailed error descriptions for the software department, as well as support with troubleshooting

Support and assistance for our sales companies and customers in technical matters in 2nd level support

Your profile

Several years of experience in servicing CNC machines

Very good knowledge of Heidenhain controls (from iTNC 530 onwards)

Knowledge of applications on CNC milling machines

Ability to work independently and motivation to acquire new knowledge

Fluent in German and English

Willingness to travel worldwide up to approx. 80%

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