Front Desk&Client Services Coordinator, Aarau

The Social Services of Aarau seeks a motivated team player. Join us for a rewarding opportunity in a supportive work environment. Tasks

Welcome clients and manage our phone system (Teams). Handle various administrative tasks and process incoming and outgoing mail. Collaborate flexibly with team members during absences. Skills

Commercial training with several years of customer service experience. Proficient in MS Office applications. Strong communication skills and ability to remain calm under pressure. In this versatile and challenging role, you will welcome our clients, operate our telephone system (Teams), and take on various administrative tasks as well as processing incoming and outgoing mail. Together with two other colleagues, you form a small team. During holiday absences, you cover for each other.This hub function requires flexibility for changing working hours according to our opening times and deployment planning. You usually work from Monday to Wednesday, from 8:00 am to 11:30 am and from 2:00 pm to 5:00 pm. You are happy to be available for holiday cover. As our new team member, you have completed a commercial apprenticeship, bring several years of experience in customer service, ideally in a public administration, and have a confident command of MS Office applications. A winning, communicative and discreet manner as well as enjoyment in dealing with a wide variety of people characterise you. You work independently, reliably and remain calm and resilient even in hectic moments.You will receive a varied and responsible role in a small team at an attractive location. Your new workplace is two minutes’ walk from Aarau station. We offer fair working conditions, equal opportunities and a pleasant working atmosphere.

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